1. Acceptance of Terms
By accessing or using OmniClarity's services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our services.
Agreement to Terms
- These Terms constitute a legally binding agreement between you and OmniClarity, Inc.
- You represent that you have the legal authority to enter into this agreement
- If you are using our services on behalf of an organization, you represent that you have authority to bind that organization
- You must be at least 18 years old to use our services
Changes to Terms
We may modify these Terms at any time. We will provide notice of material changes and your continued use constitutes acceptance of the modified Terms.
2. Description of Service
OmniClarity Platform
OmniClarity provides an AI-powered brand management platform that helps businesses:
- Monitor and analyze brand presence across digital channels
- Optimize content for search engines and AI systems
- Maintain brand voice consistency
- Generate insights and recommendations for brand strategy
- Manage brand assets and campaigns
Service Evolution
- Our services are continuously evolving and improving
- We may add, modify, or discontinue features at any time
- We will provide reasonable notice for significant changes
- Some features may be in beta or experimental phases
Pre-Launch Services
During our pre-launch phase, access may be limited to waitlist members, beta testers, and early access participants. These services may have additional terms and limitations.
3. User Accounts and Registration
Account Creation
- You must provide accurate and complete information when creating an account
- You are responsible for maintaining the confidentiality of your account credentials
- You must notify us immediately of any unauthorized use of your account
- You are responsible for all activities that occur under your account
Account Types
- Individual Accounts: For personal or single-brand use
- Business Accounts: For companies and organizations
- Agency Accounts: For agencies managing multiple client brands
- Enterprise Accounts: For large organizations with custom requirements
Account Security
- Use strong, unique passwords for your account
- Enable two-factor authentication when available
- Do not share your account credentials with others
- Report security incidents immediately
4. Acceptable Use Policy
Permitted Uses
You may use our services for legitimate business purposes in accordance with these Terms and applicable laws.
Prohibited Uses
You may not use our services to:
- Violate any laws, regulations, or third-party rights
- Transmit harmful, offensive, or illegal content
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt our services
- Use our services for competitive intelligence against us
- Reverse engineer, decompile, or attempt to extract our algorithms
- Create false or misleading brand information
- Spam, harass, or abuse other users
- Violate intellectual property rights
- Use automated tools to access our services without permission
Content Standards
- All content must comply with applicable laws and regulations
- Content must not infringe on third-party rights
- Content must be accurate and not misleading
- Content must not contain malware or harmful code
5. AI Services and Content
AI-Generated Content
- Our platform uses artificial intelligence to generate insights, recommendations, and content
- AI-generated content is provided for informational purposes only
- You are responsible for reviewing and validating all AI-generated content before use
- We do not guarantee the accuracy, completeness, or suitability of AI-generated content
AI Training and Improvement
- We may use aggregated, anonymized data to improve our AI models
- Your specific brand data is not used to train models shared with other users
- You retain ownership of your content and data
- We implement privacy-preserving techniques in our AI systems
AI Limitations
- AI systems may produce inaccurate or biased results
- AI recommendations should be considered alongside human judgment
- We are not liable for decisions made based on AI-generated content
- AI capabilities may vary and improve over time
6. User Content and Data
Your Content Ownership
- You retain ownership of all content and data you provide to our platform
- You grant us a license to use your content solely to provide our services
- We do not claim ownership of your brand assets or proprietary information
- You can export your data at any time
Content License to Us
You grant OmniClarity a non-exclusive, worldwide, royalty-free license to:
- Store, process, and analyze your content to provide our services
- Create backups and ensure service reliability
- Generate insights and recommendations based on your content
- Use aggregated, anonymized data for service improvement
Content Responsibilities
- You are solely responsible for your content and its accuracy
- You must have the right to upload and use all content you provide
- You must comply with all applicable laws regarding your content
- You must not upload content that violates third-party rights
Data Security
- We implement industry-standard security measures to protect your data
- We encrypt data in transit and at rest
- We maintain strict access controls and audit logs
- We will notify you of any security incidents affecting your data
7. Intellectual Property Rights
Our Intellectual Property
- OmniClarity owns all rights to our platform, technology, and algorithms
- Our trademarks, logos, and brand elements are our property
- You may not use our intellectual property without permission
- These Terms do not grant you any ownership rights in our platform
Respect for Third-Party Rights
- You must respect the intellectual property rights of others
- You may not upload content that infringes on third-party rights
- We will respond to valid DMCA takedown notices
- Repeat infringers may have their accounts terminated
Feedback and Suggestions
Any feedback or suggestions you provide about our services become our property and may be used without compensation or attribution.
8. Payment Terms
Subscription Plans
- Our services are offered through various subscription plans
- Pricing and plan details are available on our website
- We may offer free trials or promotional pricing
- Enterprise customers may have custom pricing agreements
Billing and Payment
- Subscription fees are billed in advance on a recurring basis
- Payment is due immediately upon billing
- We accept major credit cards and other approved payment methods
- All fees are non-refundable unless otherwise specified
Price Changes
- We may change our pricing with 30 days' notice
- Price changes will not affect your current billing cycle
- You may cancel your subscription if you disagree with price changes
- Promotional pricing may have different terms
Taxes
You are responsible for all applicable taxes related to your use of our services.
9. Privacy and Data Protection
Privacy Policy
Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
Data Processing
- We process your data in accordance with applicable privacy laws
- We implement appropriate technical and organizational measures
- We may process data in different countries where we operate
- Enterprise customers may require additional data processing agreements
Data Portability
- You can export your data in standard formats
- We provide tools to help you migrate your data
- Data export may be subject to technical limitations
- Some processed insights may not be exportable
10. Service Availability and Support
Service Availability
- We strive to maintain high service availability but do not guarantee 100% uptime
- We may perform maintenance that temporarily affects service availability
- We will provide notice of planned maintenance when possible
- Service level agreements may apply to enterprise customers
Customer Support
- We provide customer support through various channels
- Support availability may vary by subscription plan
- We aim to respond to support requests promptly
- Enterprise customers may have dedicated support options
Service Modifications
- We may modify, suspend, or discontinue services at any time
- We will provide reasonable notice for significant changes
- We are not liable for service modifications or discontinuation
- You may terminate your subscription if you disagree with changes
11. Disclaimers and Limitations
Service Disclaimers
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
AI and Data Disclaimers
- AI-generated content may be inaccurate or incomplete
- We do not guarantee the accuracy of brand insights or recommendations
- You are responsible for validating all AI-generated content
- AI capabilities may vary and are subject to limitations
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OMNICLARITY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
Maximum Liability
Our total liability to you for any claims related to our services shall not exceed the amount you paid us in the 12 months preceding the claim.
12. Indemnification
You agree to indemnify and hold harmless OmniClarity from any claims, damages, or expenses arising from:
- Your use of our services
- Your violation of these Terms
- Your violation of applicable laws
- Your infringement of third-party rights
- Your content or data
13. Termination
Termination by You
- You may terminate your account at any time
- Termination does not entitle you to a refund of prepaid fees
- You remain responsible for all charges incurred before termination
- You can export your data before termination
Termination by Us
- We may terminate your account for violation of these Terms
- We may suspend services for non-payment
- We may terminate services with notice for business reasons
- We will provide reasonable opportunity to export your data
Effect of Termination
- Your right to use our services ends immediately
- We may delete your data after a reasonable period
- Provisions that should survive termination will continue to apply
- You remain liable for any outstanding obligations
14. Governing Law and Disputes
Governing Law
These Terms are governed by the laws of [State/Country], without regard to conflict of law principles.
Dispute Resolution
- We encourage informal resolution of disputes
- Disputes may be subject to binding arbitration
- Class action lawsuits are waived where permitted by law
- Some disputes may be resolved in small claims court
Jurisdiction
Any legal proceedings must be brought in the courts of [Jurisdiction], and you consent to personal jurisdiction there.
15. General Provisions
Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and OmniClarity.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in effect.
Assignment
- You may not assign these Terms without our consent
- We may assign these Terms in connection with a business transfer
- These Terms bind successors and assigns
Waiver
Our failure to enforce any provision does not constitute a waiver of that provision.
Force Majeure
We are not liable for delays or failures due to circumstances beyond our reasonable control.